The OMD Platform
The Complete Platform for Field Operations
Scale your mobile workforce with precision scheduling, guided workflows, and AI-driven automation and insights.
OMD Go
Scheduling & Route Optimization
Plan, optimize, and control field schedules with OMD Go. Build efficient routes around skills, territories, time windows, SLAs, working hours, parts readiness, task groups, and multi-resource work.
- Route optimization
- Vehicle routing with time windows
- Skills and skill-level matching
- Territory-based assignment
- SLA and deadline-aware scheduling
- Resource availability and work patterns
- Parts-aware scheduling
- Multi-resource tasks
- Task-group and sequence planning
- Gantt, timeline, map, and stop-list views

More Features
- Fixed appointments
- Task-specific opening hours
- Required resources
- Preferred resources
- Backup resources
- Overtime constraints
- Maximum workload
- Holiday calendars
- Standby planning
- Task splitting
- Cheapest-insertion planning
- Fill-trip algorithms
- Clustering and location planning
- Route reports
- Capacity views
- Drag-and-drop planning
- Taskhistory
- Manage documents
- Call Intake with ad-hoc planning
OMD Mobile
Mobile Workflows
Give mobile workers everything they need to receive, execute, document, and report work in the field. OMD Mobile supports online and offline task execution with guided forms, service history, proof of work, and real-time updates.
- Online and offline mobile workflows
- Mobile agenda and task status lifecycle
- Mobile task briefing
- Custom forms and widgets
- Checklists
- Photos and document attachments
- Customer signatures on the device
- Material usage registration

More Features
- Android mobile app
- Web mobile option
- Push updates
- GPS and device tracking
- Start and end of day events
- Break handling
- Travel and on-site time capture
- Navigation
- Customer calls
- Task history and documents
- Field notes and forms
- Barcode scanning
- NFC material scanning
- Car stock
- Material requests to ERP
- Pick & Pack
- Receipt printing
- No-service reasons
- Follow-on work
- Location updates
- Task collections
- PDF service reports
OMD Cleo
AI Automation
Use OMD Cleo to automate practical field-operation steps across planning, work preparation, mobile execution, documentation, ERP-connected workflows, and KPI analysis.
- Natural-language scheduling
- Automated scheduling proposals
- AI-supported replanning
- Work preparation from unstructured notes
- Data cleanup for inconsistent field values
- Translation of job information
- Parts-aware scheduling support
- Service-history summaries
- Documentation completeness checks
- KPI change explanations

More Features
- Chatbot planning support
- Next-best-action suggestions
- Operational risk detection
- ERP-connected workflow automation
- Outbound attachments and ERP events
- Material request support
- Task-status workflows
- Customer-ready service summaries
- AI-supported dashboard creation
- No-code charting
- AI-assisted performance analysis
- Historical data extraction
- Repeat-inspection offers
OMD Powerhouse
Analytics and AI Insights
Turn planning, route, mobile, documentation, product, inventory, and contract data into operational insight. Track performance across teams, routes, customers, territories, job types, and time periods.
- Operational dashboard
- KPI perspective and dashboard
- Travel-time analysis
- Planned versus actual mileage tracking
- SLA performance tracking
- On-time and too-late reporting
- Working-hours and overtime tracking
- Documentation and signature tracking
- Route reports
- Revenue visibility by territory and resource

More Features
- KPI attachments
- Visits per working hour
- Visits per resource
- Idle-time reporting
- Overtime trips
- Unplanned-task tracking
- Skill mismatch reporting
- Skill-level mismatch reporting
- Territory mismatch reporting
- Preferred-resource mismatch reporting
- Service-report archives
- Team reporting APIs
- OMD Query
- Product and inventory reporting
- Contract-line reporting
- Cross-system analysis
- External data integration
Ready to improve your field operations?
See how OMD can extend your enterprise systems with better planning, mobile execution, automation, and insight.
Talk to our team